FAQ

FREQUENTLY ASKED QUESTIONS

First of all, we want you to be comfortable.  During the initial consultation, our clinical team will carefully review your history.  This initial appointment will last for approximately 45 minutes.  At the conclusion of this visit we will recommend treatment and we will schedule a follow up visit.

NeuroStar Advanced Therapy is an innovative, FDA-cleared therapy that can help people who struggle with Major Depressive Disorder even after taking antidepressant medication. It helps activate the natural function of the brain’s neurotransmitters using a non-invasive magnetic field.  Please contact our office to schedule an initial TMS consultation

for more information regarding this  treatment and to see patient testimonials please click the below link

https://neurostar.com/

Typically our schedule is booked days or even weeks in advance therefore not allowing for same-day appointments.  If you are having a medical or psychiatric emergency then we recommend contacting 911 or going to your nearest Emergency department.

We do accept Blue Cross Blue shield of Alabama.  For TMS services in addition to Blue Cross/Blue Shield we do currently accept Tricare, Cigna, United Health and Medicare.  If we do not accept your insurance we will require full payment of our normal hourly rate at the time of service.  That being said, many insurance companies provide what are called out-of-network benefits which allow you to be reimbursed directly for services rendered by our practice.   Our experienced staff will help you with this process if it is available to you.  Please contact us directly to discuss rates.

Yes! We offer telehealth appointments to our patients  to see our clinical staff from the comfort of your home using secure, HIPAA compliant software.  Please contact our staff regarding our clinic policies regarding telehealth as certain restrictions may apply.

Dr. Hawkins is affiliate staff at East Alabama Medical center.


Conditions that we manage include:​

  • Depression

  • Anxiety Disorders

  • ADD/ADHD

  • Panic Attacks

  • OCD

  • PTSD

  • Sleep Disorders

  • Mood Disorders

  • Performance Anxiety

Dr. Hawkins is an active member of the international Society for Sports Psychiatry. We do offer concierge sports psychiatry services. Please contact our office for further inquiries and rates for these services.

READY TO BEGIN YOUR JOURNEY?